Automation for Aesthetic and Cosmetic Clinics

Fewer no-shows.
More returning patients.
Zero staff time.

Done-for-you patient automation for aesthetic and cosmetic clinics. We handle appointment reminders, dormant patient reactivation, and pre and post-care messaging. Your team focuses on care.

Founded by a Biomedical Scientist
Automated Patient Journey · live example
48h reminder · SMS · automated
Hi Sarah, your Botox at Lumina Aesthetics is tomorrow at 2:00pm. Reply YES to confirm or tap to reschedule: lumina.co/book
YES ✓
Confirmed. See you tomorrow, Sarah. Avoid blood thinners 24h before your appointment.
Trigger
48h before appt
Action
Reminder sent
Result
Slot confirmed
Dormant patient reactivated
Last visit: Botox · 4 months ago
DNA prevented
Slot confirmed via 48h reminder
5–15% DNA rate at private aesthetic clinics
£100+ lost revenue per missed appointment
Zero hours of staff time to run the system
The Problem

Revenue you're owed.
But not collecting.

Most aesthetic clinics lose revenue to no-shows and dormant patients while staff spend hours on manual reminders and follow-ups. It takes your team away from patients.

See How We Fix It
01

No-shows drain your diary

Staff send reminders inconsistently, patients slip through, and slots go unfilled. Every DNA is a paid appointment you cannot get back.

02

Dormant patients are sitting in your database untouched

Patients who haven't visited in 3 to 6 months are not gone. They just haven't been asked back. Without a system, they stay inactive and book somewhere else.

03

Your team is doing clinical work and admin

Chasing confirmations, answering repeat aftercare questions, sending one-off follow-ups. Every hour on manual admin is an hour not spent on clinical delivery.

What this costs a typical aesthetic clinic
400 appointments per month at a 10% DNA rate = 40 missed slots
40 missed slots at £100+ per appointment £4,000+ gone every month
The Solution

The Automated Patient Journey.

Each system targets a specific revenue leak. Together, they cover the full patient journey from first booking to dormant patient reactivation. All running automatically in the background.

01 · No-Show Reducer

No-Show Reducer

Reminders go out at 48h, 24h, and 2h before every appointment. Patients confirm with one reply. If they need to rebook, they do it themselves. Your team doesn't touch it.

48h, 24h, and 2h message intervals
Reply-to-confirm with auto-rebook link
Self-service rescheduling in every message
Branching logic by confirmation status
02 · Patient Reactivator

Patient Reactivator

Patients who haven't visited in 3 to 6 months get a personalised message that references their last treatment. Not a blast email. A targeted message that reads like it came from the clinic.

Segmented by treatment type (Botox, fillers, laser)
Personalised with last treatment and visit date
Optional incentive or special offer included
1 to 2 automated follow-ups for non-responders
03 · Pre and Post-Care Flow

Pre and Post-Care Flow

Pre-appointment instructions go out automatically, tailored by treatment. Post-treatment aftercare follows 2 to 7 days later. Patients get the right information at the right time. Your team stops answering the same questions.

First-visit vs. returning patient messaging
Treatment-specific prep and aftercare instructions
Product recommendations with usage guidance
2 to 7 day post-treatment follow-up check-in
How It Works

Done for you. Live in days.

A complete, done-for-you system built around your clinic's existing workflows. We handle setup, configuration, and ongoing management so your team can focus on delivering care.

Step 01

Discovery and Audit

We map your current patient workflows and confirm your system can integrate. No surprises, no technical lift from your team.

Step 02

Build and Configure

We set up all three automation systems, write your message templates, and test everything before it goes live. Your team gets a short handover. The system takes over.

Step 03

Go Live. Let it run.

Reminders go out. Patients confirm. Dormant patients get reactivated. Post-care sends automatically. We monitor and optimise every month, and report back on exactly what it delivered.

Automated Patient Journey · live example
48h reminder · SMS · automated
Hi Sarah, your Botox at Lumina Aesthetics is tomorrow at 2:00pm. Reply YES to confirm or tap to reschedule: [link]
YES ✓
Confirmed. See you tomorrow, Sarah. Avoid blood thinners 24h before your appointment.
Trigger
48h before appt
Action
Reminder sent
Result
Slot confirmed
Why AntarAIze

Founded by a Biomedical Scientist. Built for clinics that take patient care seriously.

Most automation tools are built by marketers or developers with no clinical background. AntarAIze is different. With hands-on experience inside the UK healthcare system, every message, workflow, and timing decision reflects how clinical environments actually operate, not how a tech agency imagines they do.

We handle all the technical work

From workflow configuration to message template creation and integration testing, your team does not need to touch any of it.

Healthcare-aware messaging

Every message is written for a clinical context. Professional, reassuring, and appropriate for the private patient relationship. Not generic copy-paste automation.

Monthly reports included

Every month you receive a performance report covering confirmation rates, reactivation numbers, and message engagement, with recommendations for the next cycle.

Built for UK aesthetic and cosmetic clinics

Designed around the real communication needs of UK private aesthetic and cosmetic practices. Not adapted from another industry.

Common Questions

Questions clinic owners ask before booking.

If yours isn't here, ask it on the call.

Book a Free Clinic Audit

Which practice management systems do you work with?

We work with the main PMS platforms used by UK private clinics, including Pabau and Cliniko. We confirm full compatibility on the audit call. Most clinics can integrate without any technical changes on their end.

How long does setup take?

Most clinics go live within 7 to 14 days of the audit call. We handle all configuration and testing. You review and approve every message template before anything reaches a patient.

What does it cost?

There is a one-time setup fee and a monthly retainer. The figures depend on your clinic size and which systems you need. We cover pricing on the call once we understand your setup.

Is this GDPR compliant?

Yes. All messaging runs through GDPR-compliant infrastructure. Patient data is used only for the communication purposes you have agreed to and is never shared with third parties.

What does my team need to do once it is live?

Very little. The system runs and monitors itself. You get a monthly report from us with performance data and recommendations. Your team does not manage the workflows day to day.

Get Started

Ready to recover the revenue your clinic is already losing?

Book a free clinic audit. We walk through your setup, map where automation recovers the most revenue, and show you exactly what it would look like for your clinic. No commitment.

No commitment required · No technical knowledge needed · Free call and audit